Location: Centurion, Gauteng

Position Purpose: To manage debtors’ book as per the ageing and in accordance with scheme rules.

 Experience:  1-2 years’ experience with claims reversals and reprocessing.
                        1-2 years inbound/outbound call centre experience
                        1-2 years debt collection experience preferrable

 Qualifications: Grade 12

 Tertiary qualification in Accounting, Finance or related field.

KEY PERFORMANCE AREAS

Invoice Processing:

• Receive, review, and process invoices from medical service providers, suppliers, and other creditors.
• Investigate validity of debt and reprocess invalid claims reversals.

Payment Management:

• Process and manage approve payment arrangements
• Ensure timely and accurate payment reminders to avoid incorrect handover to external debt collectors.

  Account Reconciliation:

• Reconcile accounts receivables records with statements from creditors to ensure all transactions are accounted for.
• Address any discrepancies or issues that arise during reconciliation.

  Membership Billing:

• Manage member debt for medical memberships, including generating invoices, processing payments, and handling reversals of claims.
• Track membership status and update records accordingly.

 Record Keeping:

• Maintain accurate records of all financial transactions, including invoices, payment receipts, and correspondence with creditors.
• Ensure records are organized and accessible for audits and reference.

  Customer Service:

• Address and resolve inquiries from providers and members related to billing and payments.
• Provide support and clarification on billing issues, payment statuses, and membership details.

Compliance and Reporting:

• Ensure that all invoices and payment activities comply with relevant regulations and organizational policies.
• Prepare reports on accounts receivables activities, and payment statuses for management.

 Coordination:

• Work closely with other departments (e.g., finance, administration) to ensure accurate and efficient handling of financial transactions and membership management.
• Coordinate with medical service providers and suppliers to resolve billing issues and disputes.
  
  

KEY COMPETENCIES

 Skills and Abilities

• Understanding of financial principles and practices related to accounts payable and billing.
• Experience with accounting software and billing systems, and familiarity with medical billing codes and processes.
• Ability to manage multiple tasks, prioritize workloads, and maintain organized records
• Capability to resolve discrepancies, address billing issues, and find solutions to financial challenges.
• Strong verbal and written communication skills for interacting with creditors, members, and internal teams.
• Focused on providing excellent service to members and resolving their billing-related concerns effectively.
• Awareness of relevant regulations and standards governing medical billing and accounts payable. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Note: Company reserves the right to close the advert before specified closing date.