Who we are
Our website address is: https://www.pha.co.za
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
This website uses a WordPress plugin for its contact form. If you submit an inquiry through the contact form, we will be sent your name, email address, contact number and any comments you provide. This is so that we know how to contact you to reply to you. The information submitted through the contact form is not retained or used for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Analytics – Statcounter
Our website uses Statcounter to monitor website traffic to our site. Statcounter is an anonymous web tracking service who don’t attempt to identify an individual person . Their focus is on what visitors to the website do and not on who the visitors are. No personal visitor data is stored.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We will only store your name, contact email address and phone number if you are a client and have opted to receive promotional emails from us. Please click the unsubscribe link in the footer of the email if you no longer wish to receive marketing material from us. Please contact us if you would like this information deleted from our secure server.
Additionally if you place an order on our online shop in addition to the above information we will retain your address in order to deliver your order. In compliance with the GDPR “right to be forgotten” please contact us if you would like any personal data deleted. See how to contact us below.
How we protect your data
Our website has a SSL certificate. An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server.
What data breach procedures we have in place
In the event of a breach, anyone for whom we have an email address will be notified immediately. We also notify known authorities of any breach that puts your personal data in jeopardy.
What third parties we receive data from
We do not receive personally identifying information from third-parties at this time.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling tools that require user data.
Industry regulatory disclosure requirements
We comply with all regulatory requirements on disclosure.
How to contact us
You can send us any questions, concerns, or requests regarding your personal data through our contact form.
PHA has its head office in Westville, KwaZulu-Natal. It operates country-wide with a nationally linked network and uses a robust, flexible, as well as integrated system to ensure efficient and effective administration of membership and benefits.
Mondays to Fridays:
08:00 to 17:00
Office: +27 31 267 5000